This publication is for adults aged 18 or the applicable legal gambling age, whichever is higher. Gambling can cause financial and personal harm. It should not be treated as employment, an investment or a way to recover losses.
Set limits before opening a game
- Choose an entertainment budget you can afford to lose after essential expenses. Do not borrow to gamble.
- Use deposit, loss, spending or session limits where the operator provides them. A bonus deadline is not a reason to increase a limit.
- Decide when to stop before starting. Take breaks and avoid gambling when upset, intoxicated or trying to recover a loss.
- Keep cryptocurrency amounts in context by checking their value in your ordinary spending currency.
When to pause or stop
If you are chasing losses, hiding gambling, spending money intended for essentials or finding it hard to stop, pause and seek support. You do not need to wait for a crisis. A trusted person or a local professional support service can help you decide the next step.
Self-exclusion and blocking tools
Use the operator’s self-exclusion process if you need a stronger barrier than a time-out. Where available, national exclusion schemes, gambling blocking software and payment blocks can add protection. Read what each tool covers: exclusion from one account may not cover every brand or domain.
Independent support
- Gambling Therapy provides online information and support for people affected by gambling, including an international audience.
- GamCare provides gambling support and self-help resources in Great Britain. Check the service’s current contact and eligibility information.
- If you are in immediate danger, contact the emergency service in your country.
Duck.casino’s role
We publish information; we cannot close an operator account or process a withdrawal. Contact the operator directly for account restrictions and use an independent support service for help with gambling harm. Email [email protected] to report problematic wording or links on this publication.
